The Hirer is responsible for the bike and equipment and will be liable for any loss or damage during the period of hire. You need to check and sign that you are happy with the condition of the bike before we hire it to you.
Payment is due at the commencement of hire or point of booking. Cash or card only.
Cancellation: We are only able to process any cancellations refunds by 5pm on the day prior to the day. Any cancellation after this time will be charged at 100%. In certain circumstances we may be able to move your booking to a later date – solely at our discretion.
Positive identification confirming a permanent address will be required from each hirer, Photo ID will be required for each MTB. Only Photo Drivers licence or Passport with proof of address accepted.
Loss and damage deposit – £50 to £500 per bike (depending on number and type of bike) is required before hire, refundable on return. The hirer will be required to pay in full for any loss or damage which may be over the security deposit.
Download full: Hire terms and conditions 2019